3 by 3: Your First Sales Process

You’ve decided it’s time to create your first sales process. But where do you begin? You could spend weeks designing, or pay professional consultants to work with you on an initial design. If you’re ready to go that route, then contact C5 Insight to...

5 Sales Process Myths

After working in sales, managing sales and supporting sales for over 20 years, I’m always surprised at how few sales teams have adopted a sales process yet; and I’m even more surprised at the number of myths that still exist about sales processes. So, in...

10 Pros and Cons for Sales Process (Re)Design

Companies that use a sales process are more profitable, on average, than companies that do not. But that doesn’t necessarily mean now is the time to design (or redesign) your sales process. Let’s take a look at some of the pros and cons of sales processes....

Connect: Creating Better Customer and Employee Engagement Processes

In our obsessively connected world, there is a lot of discussion about improving customer and employee connections. But is all the talk just hype, or is there an ROI for creating better employee engagement and customer experiences?  And how does an organization...